Are your customers at the heart of your business? Do you understand your customers’ needs, know their preferences, and shape your products or services accordingly? We want to hear from medium-sized businesses who are confident about fulfilling all aspects of their customers’ requirements, but, at the same time, innovate and move their organisation forward and have excellent working conditions for their staff. They will have succeeded in establishing themselves in their industry, yet do not stand still but continually strive to improve both their customer satisfaction and their position as an outstanding provider of goods and/or services. They will be confident in their plans for the future and show an excellent return on investment.

Entrants are asked to upload a written entry of up to 1000 words explaining why you should win this category. You may also send relevant supporting data & additional background info such as press cuttings, letters or reports.

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